I appreciate you for getting back to us and providing an update, @KLee61R. I'd also feel the same when something isn't working. Rest assured, I'm here to help you accomplish your goal.
Beforehand, would you mind attaching a screenshot to this post? This way, I can provide you with the best resolution.
Since the filter doesn't work on your end, please proceed with the troubleshooting steps below. Thus, too much historical data from the browser causes unusual behavior like what you encounter with the time entries.
For us to determine if this is a browser-related issue, I suggest using a private or incognito window. To save you time, use either of these keyboard shortcuts depending on what browser you’re using:
- Ctrl + Shift + N for Google Chrome browser
- Ctrl + Shift + P for Mozilla Firefox & Microsoft Edge browsers
- Command + Shift + N for Safari browser
Then, perform the same task again. If it works fine, you can go back to your original browser and clear its cache to start fresh or use another supported and up-to-date browser to narrow down the results.
In addition, I've added these handy articles that can help you in keeping track and handling reports in QBO:
Please feel free to visit here again in the Community, and keep me posted on your progress with customizing your report in QBO. I'm determined to help you succeed. Keep safe always.
