Hi, @pgmurals.

To clarify a few details, can you provide me with a few screenshots of this issue? Which class report did you pull up? In the meantime, let me share some troubleshooting you can perform to isolate the issue.

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

After logging in to your account, customize your report again. If it works for columns, you may have accumulated too much historical data in your browser. I'd recommend clearing its cache so you can access QuickBooks with a clean slate. Alternatively, you can use a different supported browser.

Let me know how these steps work out. It's my priority that we get this handled as soon as possible. I'll be waiting for your response!