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Hello, @david-seber.
I recognize this isn’t exactly the outcome you were looking for, and I'm here to make sure your concern will be addressed properly.
I'd recommend reaching out to our Customer Care Support team. They can take a closer look at this issue and raise a ticket to our engineering team, if necessary.
Here's how:
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
I'm also adding this article that may come in handy if you're looking for quick answers about 1099s: Get answers to your 1099 questions.
Thank you for giving us an update, @david-seber. I look forward to hearing from you about how the call goes. I want to make sure everything is taken care of.