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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
mark_richman
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Hi @RatchetRob1.

 

I just ran into this myself. I found it particularly jarring since:

 

- Journal entries DO show up in the Customer's Transaction List in QB Desktop

- Journal entries DO show up in the Transaction List by Customer report in QB Online

- The Transaction List for the Customer in QB Online is labeled 'Transaction List'

 

I just got off the support line with QB support. After taking me through all the steps above (browser settings, Journal Entry search) they admitted that Journal Entries in QB Online will only show up in the Customer's Transaction List if they are linked to an Accounts Receivable account. #frustrated

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