I know this wasn't easy to deal with these challenges about invoice delivery issues, crystallady74.
Rest assured that our product engineers are implementing a fix to get this resolved.
In the meantime, I've got some workaround you may consider doing. First, reset your email address. Here's how:
- Go to Settings and select Account and Settings.
- Select Company and click the edit icon in the Contact info section.
- Review each email and make changes as necessary.
- Click Save, then Done.
If this solution doesn't work, you can proceed to Solution 2: Clear and re-enter email address in this article on how to fix the issue about undelivered customer invoices.
However, if none of the solutions work, you may consider saving your document as PDF, printing it, and then sending it to your client via email.
Your patience and understanding are much appreciated while we're working on a fix.
