Here I am again.  I'm back on a case # again for the same issue since May.  For 2 glorious weeks, Intuit had corrected the issue.  My invoices emailed to the customers like they are supposed to within the system.  Yesterday, it all stopped.  I spent an hour on the phone with a "specialist" that couldn't correct it.  And lo and behold, there is another Internal Issue that our case number is added to.  So yet again, I get to input the invoices, save them as a PDF, email them myself to our customers, and do all the follow up on overdue invoices.   I'm thankful I have a system in place to manage this issue.  Sadly, I'm another case number that won't be contacted, that won't get any explanation to why, and I will continue to do triple the work to take care of our business dealings.  Intuit is too good of a company to have this continuously happening.