I appreciate you for sharing your experience with us, Lenny G.
The suggested troubleshooting mentioned above help fix the issue with opening a memorized report in QuickBooks Desktop.
If those steps didn't work, I recommend reaching out to our QuickBooks Team. This requires further and in depth investigation so they can come up with a permanent fix.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
You can also get our direct phone number on this link: Contact QuickBooks Desktop support.
If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.
Come visit us again if you have follow-up question about the process above or anything QuickBooks. Have a good day.
