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Rasa-LilaM
QuickBooks Team

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Allow me to chime and join the conversation, nduffy.


Creating a journal entry will correct inaccurate information in your accounting records. Aside from that, it lets you enter transactions that you're unable to add in other sections of the program.


To ensure the accuracy of your books, I suggest you reach out to your accountant for further assistance. They can advise you on how to deal with the situation, particularly which account to use in your journal entry. Here’s an article that covers the step-by-step process of how to: Add, edit, or delete accounts.

 

These resources will also show you how to track customer and vendor transactions in the desktop program:

 

 

From there, you'll see the links to each process as well as screenshots for visual reference.

 

Reach out to me again if you have any further questions about clearing out your accounts payable or other QuickBooks issues. I'll be right back to help you out, nduffy.

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