Hello, tippykayak.
I'll make sure that you'll get the option to send the files using excel in QBDT.
Let's do a couple of solutions to help us fix the problem.
A data integrity issue can cause data damage to your company file. We can use the Verify and Rebuild utility to fix the issue. Here's how to do it:
- Go to File, then hover on Utilities.
- Pick Verify Data.
- Follow the prompts to proceed with the data verification process.
- When it's done, go to the Utilities menu again.
- Select Rebuild Data, then follow the prompts.
An overview about the Verify and Rebuild process is found here: Verify and Rebuild Data in QuickBooks Desktop.
After doing the rebuild process, let's go ahead and send files using excel.
Another solution is to run and use QuickBooks Tool Hub and then QuickBooks File Doctor to resolve the excel issue. This program is a collection of tools that can help resolve major issues that a user might face while working on the QuickBooks Desktop. For the best experience, we recommend using this on Windows 10, 64-bit. Please follow the steps in this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Keep me updated on how these steps help you. I want to make sure you can get the information you need.
