I know how to display those defined fields on the collection report., PrecisionNJ.

To display the values in the Collection report, you must include the custom field data in the sales transactions such as Invoice or Sales receipts. Since the values on the customer's profile are defaults, they'll only appear when you run list reports like Customer Contact List.

Here's how:

1. Go to the Customers menu, then select Customer Center.
2. Open the past due invoice for your customer.
3. Click the Customize Data Layout, then Make a Copy.
4. Uncheck those unnecessary headers and checkmark those custom fields you want to appear on the reports.
5. Hit OK.
6. Please see the image below after adding those custom fields.
7. Once done, click Save & close to exist and save the changes made on the invoice.

Once added, you can run the Collection report and ensure to add those custom fields.

If you've followed the steps above and still having problems seeing those defined fields, I recommend running the Verify and Rebuild data to ensure your company file is free of data damage.

You can also memorize your report to save the current customize report. This way, you won't have to go through the customization process again.

Please let me know if you require additional assistance running or customizing the report. I'll be here to help you.