I find it unfathomable that Intuit have so severely crippled their QuickBooks software. When you compare the Desktop and Online versions one has to question whether or not the Online developers ever actually used the Desktop version. Did they even consult with any Desktop users? I suspect not, as most of the missing features would not be missing and the questionable design of the Online system would not have seen the light of day.

Why, after over 2 years of users requesting the ability to manually sort the order of the COA, has this not been implemented? It makes no sense whatsoever! It is such a fundamental requirement for accounting professionals. And nearly all of the responses are just stock answers. I don't actually believe that anyone at Intuit are actually paying any attention to their user's concerns.

Intuit has never been good at listening to user's complaints, issues, or suggestions, but I fear they have reached a new low.