Hi there, Jenn_SCT.
I will be delighted to guide you on how to fix this bank deposit in QuickBooks Online.
You can follow the solution provided by @Regina_Lend_A_Hand_Accounting. When you undo the deposit from the Banking page, the entry is posted back to the For review tab.
Here's how to undo the deposit.
- From the left, click on Banking.
- Go to In QuickBooks tab
- Under the Action column, click Undo.
Once done, create an invoice and match it to the deposit. Doing this will clear your deposits.
If you've tried following these steps, and still getting the same issue. I suggest contacting our Customer Care Team. They can do screen sharing with you and walk you through the steps.
It's important to check if transactions you've entered in QuickBooks matches with the statements from your bank account. That being said, you'll want to reconcile your bank account every month.
You can use these articles as your guide.
Let me know if you need anything else by commenting below. I'll be right here to answer your questions about clearing bank deposits.
