I can help you figure out why you're unable to send a form, alexgrandh34.
Before proceeding, can you let me know what email provider you're using to send your invoices in QuickBooks? Any additional details can help me provide an accurate and timely solution.
Meanwhile, you'll want to check the web mail's setting in the preference. This way, you can verify if the email is set correctly. I'll walk you through how to check your webmail's preferences:
- Go to the Edit and select Preferences.
- Click Send Forms from the left menu.
- In the My Preferences tab, select the email account you're using. Then, click Edit.
- Mark the SSL box, or just select Default.
- In the Server Name field, ensure the server name matches your email provider's settings.
To learn more about fixing errors when using webmail in QBDT, please check this article: Fix Error: Could not connect to the email server.
If the problem continues, you can use this link for more troubleshooting steps: How to fix "Error: QuickBooks is unable to send your email to Outlook.
I'd appreciate it if you'll keep me updated on your progress on this matter. I want to make sure everything is taken care of for you.
