Hello @erica.bonnette-l,

We want to help you with your questions about customer statements. However, I need more information about it to provide the correct resolution and get this sorted out promptly.

Is it showing no statements available in the Create Statements window after adding the start and end date? Can you share any screenshots of what you're seeing on your end? Any additional details would be helpful.

In the meantime, you can check this article to know more about how you can customize statements in QuickBooks: Create and send customer statements in QuickBooks Online.

Please know that you're always welcome to post any questions in this space. Have a great day ahead.