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erica.bonnette-l
Level 2

Creating a Backdated Statement

Hello - 

 

I am trying to create a backdated statement for a customer. They had an invoice outstanding as of 12.31.21 and are requesting a statement as of 2.28.22, they made payment sometime in March. When I try creating a statement for the customer using balance forward, open item and transaction statement I am not getting any option to create a statement. How do I get a statement for this customer?

 

Thanks.

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