I appreciate you for joining the thread, @saheed. I'd be pleased to take care of your concern so you can get through this.
If you're having issues with your customer list or job list, you can consider running the Rebuild Data tool to rule out the possibility of data damage on your QBDT company file. To begin, here's how:
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, proceed to select OK. You can keep using your company file because you don't have any data damage. In case QuickBooks finds an issue with your company file, select Rebuild Now.
Feel free to visit this article to see other additional troubleshooting steps : Fix data damage on your QuickBooks Desktop company file.
If the issue persists after rebuilding your company file, you can consider performing the Rebuild Data steps once again. Please know that if the first rebuild took 2 or more hours to complete, I recommend reaching out to our QuickBooks Desktop Support team for further assistance. To contact, here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
Additionally, I've got you these articles in case you'd like to track jobs costs, and sort lists in QBDT:
The Community is open 24/7. If you have any additional queries related to QuickBooks, @saheed, you can click the REPLY button below to notify us. Our dedicated team of experts is always ready to assist you. Take care!
