Thanks for getting involved with this thread, catelectric.
The message you're seeing means that a payment or payments have been made to a parent customer's account. This can occur even if the invoices were created using your job.
To bypass this, you'll need to remove the invoice and payments from your job.
Here's how:
- Open the transaction.
- In your Customer:Job drop-down list, specify the appropriate customer.
- Do the same for your associated payment records.
If you need to identify when deposits were made, you can run the Deposit Detail report to show when payments were deposited.
Please don't hesitate to send a reply if there's any additional questions. Have an awesome day!
