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Thanks for getting back here and adding more details about your concern, osouthpools-gmai.
QuickBooks Online always uses the first name when sorting out the list in both the Customer and Invoices tab. Although, you can export the list to Excel so you can add more customisation to the list.
Just click the Export icon to download your data. Then, use Excel's function to sort out the list using your customer's last name.
Product updates and new features are always added improve your experience when using QBO. Customer feedback and suggestions are reviewed by our engineers when new updates are designed.
You can send your feedback to them directly from QuickBooks. Here's how:
- Go to the Gear icon and select Feedback.
- Type in your feedback and suggestions about the advertisements in QBO.
- Click Next to submit them.
You can also access to track all feature requests through the feature request website. Here's the link: https://feedback.qbo.intuit.com/?_ga=2.216120210.58371353.1655657225-49430407.1655657225.
Keep me posted if that helps you get the data you need. The Community is always here if you have more questions for us and we'll make sure to answer them for you.