This isn't the kind of experienced I want you to have, Road and.
If you've tried following the steps above and still getting the same result, I suggest contacting our Customer Care Team. They have tools capable of taking a deeper investigation behind this QuickBooks behavior.
Here's how to reach them:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.
I encourage checking our support hours first to ensure that we address your concerns on time.
You can check out this article for more insights about setting up payment terms in QuickBooks Desktop: Set up payment terms.
As always, I'm just a post away if you have any other concerns or additional questions about managing terms. I'd be more than happy to help. Wishing you the best of luck.
