CYBER MONDAY SALE 70% OFF QuickBooks for 3 months*   Ends 12/5

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
JenoP
Moderator

Reply to message

Joining you here to help make sure that all template details are shown correctly, hamidtariq77.

 

Another step that can resolve the issue is to create a different template and check if you're getting a similar result. Here's how:

 

  1. Go to the Gear icon and select Custom form styles.
  2. Click New style and select Invoice.
  3. Enter all the details that you need and save it.

 

custom invoice 1.PNGcustom invoice.PNG

 

Aside from that, you also need to make sure that your Adobe app is updated. QBO uses this app when printing your sales form templates. Please refer to these articles for more information:

 

 

Just in case you're still getting the same issue, I recommend reaching out to our support teams via phone or chat. They can take a closer look at your template via screen share to determine what's causing the issue. Here's how to reach out to them:

 

  1.  Click the Help menu in the upper-right hand corner of your QBO account.
  2. Type in "Talk to a human" in the chatbox, then press Enter.
  3. Select Get help from a human.
  4. Click Chat with us or Have us call you.

 

Visit us again and post more questions in the forum if you still need help with QBO. 

Need to get in touch?

Contact us