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concrate1
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Please reference Case # [removed].  This has been an ongoing problem for over 2 weeks.  I reported it May 25th.  One of your workers took over my computer remotely and he couldn't get the invoices to send.  He checked with his superiors and indeed there was a problem within the Intuit system.  I called Tuesday, May 31st, after Memorial Day weekend and received a very rude customer service representative who let me know that I would receive an email once the situation was resolved.  I have resorted now to the QB Community to try to get answers.  Today is June 9th.  I haven't received an email from Intuit regarding this issue.  I am very disappointed in the customer service, the responses from Intuit personnel on this community, and tired of working 3 times as long to invoice our customers.  The auto reminders are not sending.  It is a problem that needs to be addressed and soon.  The pdf I attached were screen shot captures of the ongoing problem.  The email addresses are good.  The problem is within Intuit.

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