Hey there, @ATM2022. 

Thanks for chiming in on this thread. Let me share some insight into sales receipts and how they work within your QuickBooks Online account. 

In QuickBooks, you can create a sales receipt any time your customer immediately pays for products or services at the time of sale. This won't hold an open balance like an invoice would. Review this guide for more details: Create and send sales receipts in QuickBooks Online.

You can send feedback to our Product Developers so they can consider making this a more clear and usable feature in the near future. Keep up with what's new in our Blog site as well so you don't miss a new feature. 

I suggest you also look into using our Invoices feature, as it may be a better fit for your business. 

I hope this helps answer your question. We're always here to have you back. Have a wonderful day!