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Replying to:
ShiellaGraceA
QuickBooks Team

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Welcome to Community, @sarahmfain.

 

I'll help get your invoices sorted out. Let's make sure your app is working properly. You'll want to reset the app to refresh it. Let me guide you how.

 

For iOS:

 

  1. Go to Help & Feedback at the top menu bar.
  2. Select Reset App Data. Then, click Refresh.

For Android device:

 

  1. Go to the More Options menu.
  2. Select Settings.
  3. Tap Refresh Data, and then click Yes.

 

After that, check your invoices again. If you're experiencing the same result, you'll want to uninstall and then re-install the QuickBooks Self-Employed (QBSE) application.

 

 

In case you need help with other QBSE-related tasks, browse this link to go to the page. It has our general QBSE topics with articles: View all help for QBSE.

 

I'll be right here if you have follow-up questions or concerns with invoices, don't hesitate to reply. Take care and stay safe.

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