Thanks for the prompt response, @accounts-cybernet. Let me make it up to you by making sure you get the best help available so this view and pay invoice issue gets sorted out right away.

I appreciate the amount of effort you've put into troubleshooting this concern. Nonetheless, I recommend reaching out to our Technical Support Team to address this issue right away. They'll be able to do further investigation into this behavior and can open an investigation ticket if necessary.

Here's how you can get in touch with an agent:

1. In QuickBooks, click Help.
2. Choose QuickBooks Desktop Help.
3. In the Have a question? window, click Contact Us.
4. Enter your concern, then click Continue.
5. Choose either Chat with us (Chat to a support agent) or Have us call you (Arrange a callback from a phone agent).
   

Also, I want to ensure your issue gets prioritized. Hence, I'll be providing this resource for the support hours. Depending on your subscription type, it contains the time when support is available: Contact QuickBooks Desktop Support.

I'm also adding some articles below to view various ways in which you can track customer transactions in QBDT. Then, how Accounts Payable is used to track the money you owe your vendors and how it works.

• Accounts Receivable workflows in QuickBooks Desktop
• Accounts Payable workflows in QuickBooks Desktop

In case you have any other concerns or questions about managing your invoices, you can always tag me in your reply. I'll be around and ready to help you. Stay safe!