I use QuickBooks Desktop Premier 2020 edition and have been having this same issue for at least a year (possibly two) now. I have spoken with QB support about this in the past with no resolution.

None of our customers are able to view their invoices via the "View and pay invoice" link, not from Chrome, Microsoft edge, or android devices. I'm not sure about iOS devices, but I don't think it works there either since I have had complaints from countless clients. And yes, I have personally tried clearing history, cookies, and cache. Interestingly enough, I am able to see invoices sent to me from a friend who has QBO.

Today I tried to have QB support team call me. They called me but then there was just silence on the other end of the call. Attempting to chat with them yet again...