Hi User since 2008,

Thank you for being such a loyal customer and for taking the initial troubleshooting steps.

I found out that the ticket for the non-displaying customer name has been closed, and a fix has been rolled out to all affected accounts. Rest assured that we will check your case. However, I recommend contacting QBO Support so they can get your account details in a more secure environment and check it further.

On the other hand, if you need quick references for QBO, just go to the main support page, scroll down a bit, and click More Topics.

I'll be here to assist you again if you have any other questions about your invoices. Take good care always.