Hi there, @concrate1. 

Thanks for sharing your concern with us. We do not want you to have to deal with this type of issue. I double-checked my resources and confirmed with the technical team that the email invoicing problem had been fixed.

At this point, I recommend contacting our Customer Service team. They have the tools to put your account in secure mode and guide you through the rest of the procedure until the problem is remedied.

Here's how:

1. Go to the Help icon in the top right-hand corner. 
2. Press the Contact Us button. 
3. Enter a brief description of the problem and hit Let's Talk. 
4. Select how you want to connect with us.

Be sure to review their support hours, so you'll know when agents are available.

Please keep me updated on how the call goes. I'd like to be certain that this is taken care of for you.