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Replying to:
Rea_M
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Hello there, @jitu1049 and @heshapiro. I appreciate you both for following this thread. Let me guide you on the next steps and actions you need to help take care of this matter.

 

I see that this issue about crashing QuickBooks Desktop (QBDT) when memorizing reports already affecting your business. With this, I encourage you both to reach out to our Customer Care team. They can create a case to trigger an investigation and get the issue fixed in no time. Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
  4. Choose a way to connect (Chat or Callback).

 

Also, you may want to check out these articles as your reference in case you need assistance in generating, customizing, and memorizing reports in QBDT:

 

 

Please keep me posted on how it goes in the comments below. If there's anything else you need and concerns about memorizing reports in QBDT, I'm always ready to help. Take care, and I wish you both continued success, @jitu1049 and @heshapiro.

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