We shouldn't have to make any adjustments to make their screw-up workable. They, for no apparent reason, changed a perfectly workable form layout. 8 months of apologies won't fix anything.
And!!!! Besides that, I'm old!!!! I have enough trouble reading the reports now. Any smaller and I might have to switch it to Braille!
My "Subscription" will be up for renewal in a couple of months and per their policy, there is no grace period. There is no discussion or debate, they'll shut the "Subscription" down without notice on the anniversary/due date. We are no longer able to use the software as a stand-alone program, despite our having no need for the changes they keep making. I think 1995 was the first time we bought QuickBooks Pro. It cost about $200 for 2 licenses, so 2 people could be on the program at the same time. We continued to use that same software until 2002 when we bought 2 more licenses which we used for 6 or 7 years. Then because we accept credit cards, they said that we had to upgrade the program every 3 years! There was absolutely nothing in any of the newer versions that we needed or ever even looked at. As much as I hated it, having to buy new software every 3 years was tolerable. Now, it's a subscription service that has to be renewed annually. And what has the annual renewals given me to make my work any easier? Nothing! I enter and pay bills, track employee time, and use the information to generate invoices. I'm not tracking trends, I don't need colorful graphs to show me the same thing a spreadsheet can. I no longer use QB Payroll, because it seems ridiculous to pay over $500 a year so I can generate 3 paychecks that are the same every week!
Now if you were to ask if any of the changes made my life more difficult, or were unnecessary annoyances, I could start you on a list that at my advanced age, I fear I might not live long enough to complete, and my subscription renewal will bring on more annoyances to just add to the list!
But!!!! Fortunately for all of us dissatisfied customers, QB "is very sorry for the inconveniences their product has caused."
