Let's find out why you're getting an unbalanced trial balance, Am Mutuku.

There are some reasons why your trial balance fails to balance. This usually happens if you transposed numbers while posting from the general journal to the ledger, or from the ledger to the trial balance. Also, if you've miscalculated the numbers that will show different figures. Or perhaps you credited something that should be debited or vice versa. Another is if you applied a transaction to the wrong account.  You'll want to go through each transaction starting with the journal entries and make sure they are posted correctly to the general ledgers. Then, double-check the ledger balances and make sure those were entered in the trial balance correctly. You can also reach out to your accountant to guide and figure out what causes such issue. 

To help you understand more about debits and credits and how they are balanced, I've added this QuickBook Blog that contains more information: Debit vs. Credit Accounting: The Ultimate Guide.

In addition, learn from this article some of our financial reports available in QuickBooks that give you information about different areas of your business: Reports Included In Your QuickBooks Online Subscription.

Let me know if you have any other concerns about your trial. I'll be right here to help.