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Buy nowThanks for joining in on this thread, CoolBeans.
I'd like to share some additional details about the totals option in a journal entry.
May I know what version of QuickBooks Desktop do you have? As per my colleague RCV and BigRedConsulting mentioned here, the Totals on Journals are only available in the Enterprise and Premier versions.
If you have these versions and the option is not showing up, let's repair your company file using the Verify and Rebuild Data tool. The Verify Data self-identifies the most commonly known data issues within a company file, the while Rebuild Data self-resolves most data integrity issues that the Verify Data finds.
To Verify, here's how:
For rebuilding the data, you can follow these steps:
Once done, go to Company > Make General Journal Entries and check if you have the Totals option. You can also check for other solutions in this article: Fix data damage on your QuickBooks Desktop company file.
To learn more about recording journal entries in QuickBooks, please check out this link: Create a journal entry in QuickBooks Desktop for Windows or Mac.
Please keep us posted on how things go after trying out the steps. We're always available to help.