Welcome to the Community, poolbrothers.
I appreciate you following some steps to make accounts inactive in QuickBooks Online (QBO). I'd like to share an idea on how to stop inactive accounts from showing up in reports.
In QuickBooks Online, there are two ways to stop these deleted accounts from showing on reports.
- Temporarily remove deleted accounts from reports
- Completely remove the deleted account from reports
If you want to temporarily remove deleted accounts from reports. Let me guide you how:
- Open the financial reports that you're working on, then click Customize at the top left.
- Scroll down and look for Rows/Columns.
- Set Show non-zero or active only rows to non-zero.
- Then, click Run Report.
Note: This feature isn't available in QuickBooks Online Simple Start.
You can check out this article with the process on how to completely remove deleted accounts from reports: Completely remove a deleted account from the reports.
Here's an article you can read more about managing default and special accounts in your chart of accounts and how to get the most out of your financial reports.
Please know that you're always welcome to post if you have any other concerns about your reports. The Community Team will always be here to help. Take care always
