Hello, ManifestIntl.
Since the possible solution are already laid by my colleagues. I suggest reaching out to our Customer support team. From there, they have the tools to pull up your account and help you with syncing problem.
Here's how to contact support:
- Sign in to QuickBooks Online.
- Go to the Help menu and then click Contact Us.
- Provide query information and then hit Let's talk.
- Choose to Start a chat or Get a call.
You may want to review manually upload transactions into QuickBooks.
Once the transactions are already syncing, here's an article about working with bank feeds in QuickBooks Online: Categorize your bank transactions.
Should you have additional questions about managing bank feeds, let me know in the comments. I'm always here to help. Take care!
