When a bill or receipt comes into the wrong queue, there is an option to move it to the other.  So, if a copy of a check comes in to Upload and Review Bills and I need it in Receipt Management there is an option to move it.  But every time I've done this (I have tried moving items in both directions) the item gets stuck in processing and never gets in the queue where I can open it and enter the transaction.  I've waited days, closed and opened QB and my software is updated.  Does anyone know how to make this function work?