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AileneA
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Hello, BRUEMY101. 

 

I understand how it feels when the system holds your funds when you needed them the most for your business. However, At Intuit, it is always our top priority to ensure our customer's account is secured with us.   

 

When the funds are on hold, don't worry. It means we need to review the payment to ensure everything is alright. 

 

You can reach out to our customer team for further assistance. They have extra tools to pull up your account securely and check the possible reasons for the funds being withheld. For the support's contact information, you can open this link: QuickBooks Online with Payments & Merchant Service Center Support.
  

Additionally, To learn more about the potential reasons why funds are being on hold, you can also check out these articles: 

 

 

 

While we're reviewing the payment, your patient is important with us. Please drop by to the Community again if you received any update regarding with your withheld funds. Take care!

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