This isn't the kind of impression we want you to experience while using QuickBooks, especially the invoicing feature, @Odin Star Industries.
I want to make sure you can send your invoices via QuickBooks Online (QBO).
The browser issue is one of the possible reasons why QuickBooks isn't allowing you to send invoices. If you haven't yet, I suggest following the troubleshooting steps shared by my colleague MirriamM above to isolate the issue.
If the issue persists, I highly recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved. They can also open an investigation ticket if other users are experiencing the same. To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Select Contact Us.
You might want to view all your sales transactions made in QuickBooks Online. You can go to the Sales menu and select All Sales.
The Community forum is always open to help you again if you have other questions about QuickBooks Online. Wishing you all the best, @Odin Star Industries.
