This tips feature was working for me in February and March and then it just stopped working. I have sent test invoices via email to myself, and confirmed the tips feature is no longer showing. I have made several called into QB customer service and nobody seems to know how to fix it. In fact, most representatives I have spoken to seem to be completely unfamiliar with this feature all together. This is beyond frustrating that nobody seems to have a solution to this. I was so happy to finally have this feature and now it seems to be gone!