Hi,

My issues was as a result of my upgraded from MS Office 2010 to MS Office 2022.  MS was discontinuing support for 2010 so I upgraded which was a very expensive proposition (10 versions of the software).  I do not use SaaS versions, I like my own local copies and do not use the cloud.  Similarly with QB.  In any case, I am running 2022 - I do have a subscription with them but I have a local copy only.  I was shocked they were incompatible with Office 2022 which was my issue.  Miraculously, within a day of my post, it POOF started to work.  I suspect there is a millennial somewhere at Intuit who does not have a clue how to QA and/or test a release.  I my world, they would have been fired for incompetence.  At this point, my issue was with an Office upgrade and not a QB upgrade.