Thanks for letting us know, @PWith.
I'd be glad to assist you with this matter.
I'd suggest you pull up the same report again and send it to a different email. For us to check if the issue is in the email or in QBO's Set up.
If issue persists, you can contact our QuickBooks Support team. They have the tools to look into your account and investigate further and guide you through the process.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
I'm also adding these following articles for future references:
Don't hesitate to reach out to us again if you need anything else. I'm more than willing to lend a hand. Stay safe!
