Welcome to the Community, @srsebia. I'm here to lend a hand with your concern about reports in QuickBooks Desktop.

Beforehand, I just need some more information to help me get on the same page. Have you tried following the steps provided by my colleagues above?

If issue persists, I recommend attaching a photo of your concern on this post. This way, I can provide you with the best resolution.

In the meantime, I recommend checking out this article to learn more about credit memo QBDT. I appreciate any details you can provide.

I’m looking forward to your reply. Have a great rest of the day.