Using Enterprise Solutions for 5 users in a sales environment for wholesale products, meaning lots of inventory.

I added a new employee and kept their Role the same as the other team.

When she looks up an Item Listing, the quantity shows correctly.  However, the issue is that when she runs a QuickReport on the item, it only shows what we've sold - it doesn't include what we brought in therefore the quantity on the QR does not match the inventory amount on the List.  (It will show the record for an Invoice but not a Bill).

I have gone through Preferences.  I have made sure that when I run the QReport that there is no filter just looking for certain types of transactions, and it states ALL.

Of course I can run a data verification and rebuild if necessary, but this problem only occurs for one person, not the whole team.

Suggestions?  Thank you in advance.