Thanks for joining the thread, @FelicityAlexis. I'll help you proceed to set your QuickBooks Desktop application to show the account numbers for your fixed asset account.
Since you've already enabled the use account numbers setting in QBDT, you can consider creating a dummy account to see if the account numbers will show in that particular account. If the issue persists, we'll proceed to perform troubleshooting. This way, we'll be able to isolate this issue by performing a Rebuild data herein QuickBooks Desktop. To begin, these are the steps:
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.|
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, select OK. You can keep using your company file. You don't have any data damage, If QuickBooks Finds an issue with your company file, select Rebuild Now.
If you're still having data issues after rebuilding your company file, you can consider doing the troubleshooting again. If the first rebuild took 2 hours, I recommend contacting our QuickBooks Desktop support team. This way, a representative can check and investigate to determine the root cause of your issue. They'll then provide you with the best possible way to fix your problem and let you proceed to use the account numbers feature here in QuickBooks Desktop.
Feel free to visit this page for more information about: Fixing data damage on your QuickBooks Desktop company file.
I'll be leaving these articles to guide you in the future:
If you have any clarification about the steps I've mentioned above. Don't hesitate to get back to me by clicking the REPLY button below. I'll keep an eye on your response. Keep safe!
