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Replying to:
Rubielyn_J
QuickBooks Team

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Let me share other ways how to fix the purchase order shipping dropdown issue, @POWE.

 

We can use the Verify and Rebuild tools to self-identifies and self resolved the most commonly known data issues within a company file. To proceed, please see the steps below:

 

  1. Open your QuickBooks Desktop.
  2. Select Window and then choose Close All.
  3. Choose File and then click Utilities
  4. Select Verify Data.

    verifyyy.JPG
  5. To rebuild, select File again.
  6. Click Utilities and then choose Rebuild Data.

    rebuilddd.JPG
  7. You will receive a warning message to backup your company file, press OK.
  8. Choose where you want to save your backup, then click OK.
  9. The Rebuild Data utility starts as soon as the backup is finished.
  10. Select OK when you get the message Rebuild has completed.

 

To check for remaining data damage, you may review this article for additional info: Verify and Rebuild Data in QuickBooks Desktop.

 

In addition to that, I've also attached a link to fix possible data damage on your QuickBooks Desktop company file: Repair your company file using the Rebuild Data tool.

 

Fill me in if you have further questions about managing your purchase orders in QuickBooks. I'll be happy to help you. Have a great day!

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