Thanks for taking the time to contact the Community. I want to make sure you get the support you deserve, @ec13.
I'm glad that you have the correct rate and truly understand your frustration with this matter. I may haven't personally experienced what you've gone through, but know that you have the right to be heard and I'm here listening to you.
We've submitted this feedback to a team that specializes in these issues with Payments so that someone can reach out to you. Also, you can contact our Merchant Support Team if you have any other concerns with your account. Just click this link for more details: Merchant Services Department.
You can also check out these handy articles to learn more about those billing charges:
Know that the Community and I are here to help with anything you need. You can always share your concerns here. Feel free to mention me and I'll lend you a hand, however, I can. Stay safe, @ec13.
