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Replying to:
CharleneMaeF
QuickBooks Team

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Thanks for updating us on this thread, bpeikes. I know it can be confusing when vendors display has weird characters. I'm here to make sure this gets investigated.

 

I'd recommend contacting our QuickBooks Support Team to report this issue. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the bug if necessary.

 

Here's how to contact our support:

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click I still need a human.
  5. Select Get help from a human.
  6. Select the Chat with us or Have us call you option.

 

To ensure that you'll be assisted on time, please see our support hours.

 

Additionally, I've included an article that'll help you manage your vendor transactions in QuickBooks Online. This ensures your record is always accurate: Expenses, Pay Bills, Write Checks, and Handle Suppliers.

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, bpeikes. It's always my pleasure to help you out again.

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