Thanks for joining this thread, @jamie_r. I've come to provide information about your concern.
When printing invoices in QuickBooks Online (QBO) the line items order will depend on how you input them in the form. This will only change if there's a service date included. If the Service Date is added, this sorts the items from the oldest to the latest date.
While waiting for the response from our support team, you'll want to perform the recommended workaround in preventing the line item to print in the wrong order. I'll guide you how:
- In your QBO account, go to the Sales menu and choose Invoices.
- From there, look for the invoice you need to print.
- Next, click the pencil icon to open the invoice.
- Then, select the Add subtotal button.
For more information on printing sales forms in QBO, please see this article: Email or print multiple invoices and sales forms.
Also, in case you'll want to make your invoice forms more personalized to reflect your business identity, you can customize the templates you use.
I'm just around the corner if you have any other concerns about printing invoices in QBO. Don't hesitate to post again here. Take care and have a good one.
