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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
TirzahC
QuickBooks Team

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This isn't the kind of experience we want you to have while utilizing the Search tool in QuickBooks Online (QBO), nutrocon.

 

I know how convenient it would be to always use the process you're accustomed to. Our goal is to make QuickBooks Online remains to be a friendly, efficient, and organized software for all users.

 

I'd like to reiterate of what AlcaeusF provided workaround. As an alternative, there's a Search built-in feature you can take advantage of. 

 

Here's how:

 

  1. Click the Magnifying glass icon in between the Plus and Gear icons
  2. Enter the number in the Search field. 
  3. Click Enter.

 

Also, if the issue persists , I'd suggest getting in touch with our Phone Support Team so we can further investigate. They can also look into the root cause of the issue and open a case for investigation. 

 

Here's how to contact us:

  1. Go to the Help menu and click Contact us.
  2. Enter a brief description of your concern and click Let's talk.
  3. Select the best way you'll want to connect with us.

 

To ensure that we immediately answer your concern, check out our support hours

 

 You can check out this article for a quick guide to viewing sortable lists of your transaction types: Search for transactions

 

Also, our Community Help Articles related to your account and company management allow you to browse for references while working with us. In this reference, you're able to read through the steps commonly used to review and configure your accounts and settings.

 

If there's anything else that I can help you with aside from how you can work well with QBO, please let me know by leaving any comments below. I'll be here to lend a hand. Stay safe!

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