I have used QB Desktop for 24 years. In the upgrade to the QB Desktop version 2021, I lost the ability to drag accurately in the Memorized Report. I drag a name and it pops up not where I dragged it to. It hopps 1 or 2 spaces above or below. After 1 hour with Level 1 support I was told that I will NEVER  be able to drag accurately in the Memorized List!! I was not allowed to be transferred to a Level 2 technician for help. I put my complaint on the How Did We Do page, and when I sent it I got back an error message. I hope to get a response to this complaint. THank you for listening.