Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
katherinejoyceO
QuickBooks Team

Reply to message

Thanks for joining in this conversation, @Truthaboutnursing. It’s my pleasure to help you fix the click and hold to rearrange your lists. 

 

To make sure it'll work, download the latest release, then run the Verify and Rebuild Data Tool to fix the issue. 

 

Here's how to run the Verify Data and Rebuild Data Utility Tool:

 

  1. Go to the File menu at the top.
  2. Select Utilities to choose Rebuild Data.
  3. Click OK when the QuickBooks Desktop information window opens.
  4. Save a backup copy of the company file, then let the tool repair your file. Please know the process may take some time.
  5. Move your mouse to see the tool working.
  6. Once done, click OK to run the Verify Data tool.
  7. Navigate to the File menu at the top and select Utilities to choose Verify Data.

 

Once done, Another window will open showing the tool that it’s checking the data integrity.

 

  1. If the tool didn’t find any issues with the company file, press OK to continue working.
  2. Press Rebuild now if it finds a problem.
  3. Perform Steps 2-3 in the Fix data damage on your QuickBooks Desktop company file guide.

 

For future reference, you can also check this article for more troubleshooting steps in fixing common problems and errors with the QuickBooks Desktop Tool Hub.

 

Feel free to post more of your concerns if you have any. I'll be right up to help. 

Need to get in touch?

Contact us