Thank you for posting here in the Community, @awecaw. Let me share some insights about sorting the Chart of Accounts list.

I can see my colleagues provided the steps above to re-sort listing. This way, you can rearrange the lists of your accounts. I believe you sorted your list and want to move some items by dragging them.

I also tried it on my end. You can hover your mouse over the account. Once you see the arrows crossing, you can drag them. However, this only works for the same account type. See the screenshot below of the error message when I tried to move an account toward a different account type.

Additionally, you can use this reference while reviewing your QuickBooks records to see if they match your bank account statements: Reconcile an account in QuickBooks Desktop.

Don't hesitate to click the Reply button below if you need additional assistance sorting Chart of Accounts in QuickBooks Online. I'm always here to help.